الشحن

Effective Date: August 15, 2026

At 92 Perfumes, we aim to process and deliver your orders as quickly and efficiently as possible.

1. Order Processing

Orders are normally processed after successful order confirmation and payment verification, where applicable.

Processing times may vary depending on order volume, product availability, weekends, and public holidays.

2. Delivery Areas

We currently provide delivery services within the United Arab Emirates, subject to courier coverage and service availability.

For delivery to areas outside our standard delivery coverage, please contact us before placing your order.

3. Delivery Time

Estimated delivery times may vary depending on the delivery location and courier service.

Customers will receive available delivery information during checkout or through order confirmation.

Delivery may take longer during public holidays, promotional periods, adverse weather, or other circumstances beyond our control.

4. Shipping Charges

Applicable delivery charges will be displayed during checkout or communicated before order confirmation.

Shipping charges may vary depending on delivery location, order size, promotional offers, or other applicable conditions.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

If an order cannot be delivered because of incorrect or incomplete information, additional delivery charges or delays may apply.

6. Failed Delivery

If the courier is unable to complete delivery because the customer is unavailable or cannot be contacted, the courier may attempt redelivery or arrange another delivery time.

Additional charges may apply depending on the circumstances.

7. Damaged Packages

If your package appears damaged when delivered, please contact 92 Perfumes as soon as possible.

Where applicable, customers may be requested to provide photographs of the package and product to assist with an investigation.

8. Tracking

Where tracking is available, customers may receive tracking information through the contact details provided with their order.

9. Delays

92 Perfumes is not responsible for delays caused by circumstances outside our reasonable control, including courier disruptions, severe weather, public holidays, customs or regulatory requirements, incorrect customer information, or other unforeseen circumstances.

10. Contact Us

For shipping-related questions, please contact:

92 Perfumes
Al Ain, Abu Dhabi, UAE
Phone: +971 56 707 6980
Email: info@92perfumes.ae
Hours: 10:00 AM – 10:00 PM